Customer Care

The perfect place to make a new house a home

The Park is the perfect place to make a new house a home and we’re making it easy for everyone to start a new life here. From the time your search for your perfect home in the Park begins to moving-in day, our Customer Care team is on hand to help you every step of the way.

When you’ve secured your new home here, we’ll arrange a Home Demonstration Visit and handover with your dedicated Customer Care Manager who’ll give you hands-on advice about the property’s equipment and systems. You’ll also be given a North Stoneham Park Homeowner’s User Guide, which will also ensure you have all the information you need.

You’re in good hands

Highwood Homes take every effort to ensure all our construction projects are finished to the highest standards of quality and you’ll be reassured to know you’ll always have the full support of the Customer Care team who’ll step in to resolve any problems as quickly and without fuss.

You’ll even have your own online account where you can access your personal account dashboard to see an overview of your home, manage your choices and extras and view the progress of any reported issues.

When you buy a new home at North Stoneham Park at Eastleigh, near Southampton, you know you’re in good hands.

Here when you need us

The Park is the perfect place to make a new house a home and we’re making it easy for everyone to start a new life here. It starts with unbeatable customer care  that’s just a click away.

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